Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Communication Preferences: Details about your consent to receive SMS messages and other communications.
• Technical Information: IP address, browser type, and access times when visiting our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide requested services, including appointment scheduling, estimate delivery, and service updates.
• To send SMS messages, including promotional offers, reminders, and notifications. For example:
  • “Thanks for signing up for Alpine Roofing updates! Msg frequency varies. Msg & data rates may apply. Reply HELP for support or STOP to cancel.”
• To improve our services and enhance user experience on our website.
• To comply with legal obligations or enforce our terms and conditions.

3. SMS Messaging Consent

By providing your mobile phone number on our website or via other means, you agree to receive SMS messages from us. These messages may include promotional offers, appointment reminders, or customer support communications.

Key Information About SMS Messages:

• Message Frequency: Messages may vary depending on your interaction with us.
• Fees Disclosure: Standard message and data rates may apply based on your mobile carrier’s plan.
• Opt-Out Instructions: You can opt-out of SMS communications at any time by replying “STOP” to any message. After opting out, you will receive a confirmation message stating that no further messages will be sent.
• Help Instructions: For assistance, reply “HELP” to any message, visit https://alpineroofingpro.com, email us at office@alpineroofingpro.com, or call (509) 987-7818.

4. Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted service providers who assist in delivering our services (e.g., SMS messaging platforms) under strict data protection agreements.

5. How We Obtain Your Consent

We obtain consent for SMS communications through explicit actions, such as:

• Completing a form on our website where you opt-in by checking a box or providing your phone number.
• Responding to a clear call-to-action with language like: “By providing your phone number, you agree to receive SMS messages from Alpine Roofing. Msg frequency varies. Msg & data rates may apply.”

6. Your Data Rights

• Opt-Out of SMS Messages: Reply “STOP” to any message to unsubscribe.
• Request Information: Request access to the personal information we have collected about you.
• Correct or Delete Information: Request corrections or deletions of your personal data by contacting us at office@alpineroofingpro.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. While no method of transmission over the internet is completely secure, we take reasonable steps to ensure your information is safeguarded.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and improve our services. You can manage your cookie preferences through your browser settings.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: office@alpineroofingpro.com
• Phone: (509) 987-7818
• Mailing Address: PO Box 2392, Pasco, WA 99302